American Boarding Kennels
Offering a family of services, we treat your pet like family!™

Boarding FAQ

Frequently asked questions

SHOULD I BRING MY PET’S FOOD?

Yes, we prefer that you bring your pet’s food to ensure a positive and stress free stay at ABK. Keeping your pet on their regular diet will reduce stress and help prevent stomach upset. Please package each meal in a Ziploc bag and label it with your pet’s name. We are happy to accommodate raw or wet food diets if each feeding is individually packaged and ready to serve. If you are not able to bring your pet’s regular food or if they run out, we will feed our house food at no additional charge.

 


WHAT IF MY PET REQUIRES MEDICATION?

Our staff are happy to administer medication. Please bring all medications in their original containers and include an instruction sheet from your veterinarian. Please DO NOT mix your pet’s medication into their food. All medication incurs a $0.50 charge per administration.


WHAT VACCINATIONS DOES MY PET NEED TO STAY AT ABK?

For canine guests, we require up-to-date vaccination against Rabies, Bordetella, Distemper and Parvo. For feline guests, we require up-to-date FVRCP, Feline Leukemia, and Rabies vaccinations. Please bring a copy of your pet’s current vaccination records and the vaccine expiration dates when you drop them off for boarding. We also accept faxes from your vet clinic as proof of vaccination. Your vet will fax these records at your request. We are located next door to a reputable veterinary clinic for your convenience. Call us for more information regarding required vet services.

 


WHAT IF MY PET DOESN’T HAVE THE REQUIRED VACCINATIONS?
 

 

For the safety of our animal guests and our staff, we do not allow any pet to stay at ABK if it is not up-to-date on all required vaccinations (Rabies, Bordatella, Distemper and Canine Influenza). There are no exceptions to our vaccination policy. All vaccinations should be given at least 10 days before your pet’s stay to provide protection against common canine diseases. Many vaccinations do not provide full protection until several days after they are given, especially the Bordetella (canine cough) vaccine. The chance of your pet developing canine cough is greatly enhanced if the vaccine is given only 2-3 days prior to their stay.


CAN I BRING MY DOG’S BED AND TOYS?




 

You are welcome to bring your dog’s personal belongings, with a few exceptions. For your dog’s safety, we do not allow stuffed beds of any kind. Even dogs who do not chew on their beds at home may become stressed and chew on them while staying in a new environment. Ingesting stuffing from a bed can be extremely harmful to your pet. However, we are happy to provide fleece blankets to keep your dog comfortable during their stay. Toys smaller than a tennis ball should also stay home to reduce the risk of choking. Our staff will do their best to return all blankets and toys to you, but we are not responsible for lost or damaged items.


ARE RESERVATIONS REQUIRED TO STAY AT ABK?

We require a reservation in advance of your pet’s boarding stay. We book up very quickly during summer months and over holidays so please make reservations at least two weeks in advance.


WHAT IF WE CANNOT PICK UP OR DROP OFF WITHIN NORMAL BUSINESS HOURS?

Front desk staff are the only ABK employees who can release a pet to his or her owner, and they can only do so during posted business hours. If there is an emergency that requires late pick up or early drop off, please call us during normal business hours to alert our staff.


IS ABK OPEN ON HOLIDAYS?









 

We love taking care of your pets during all major holidays! Please call us for information about restricted pick up and drop off hours on some holidays. Although our front desk may be closed, our kennel staff maintain normal hours over holidays. Please be aware, there is a $3.00 rate increase per night of boarding on major holidays and peak times of the year. In addition, a 2-night minimum stay is required during the 4th of July holiday period. A 3-night minimum stay is required during Easter/spring break, Thanksgiving, and the Christmas/New Year holiday. We also require a non-refundable deposit to hold your reservation during holidays. This deposit will be subtracted from your bill at the end of your pet’s stay. If we do not receive your deposit within a week of making a reservation, your pet’s reservation may be cancelled. Feel free to call with any questions regarding holiday rates, minimum stays, and deposits.